Our Services
As Atlassian Experts, we provide end-to-end solutions from needs analysis, solution design, plugin customization, system implement and continual support.
Our tools enable organizations to achieve Knowledge Excellence through:
- improved communication and information exchange
- better organise and retain business knowledge and intellectual capital
- promote innovation by having experts from different areas to share ideas
- supplement training and facilitate learning on the job
Consulting
Sharing best practices to help companies jumpstart quickly in areas of- Information Architecture
- Knowledge Management Framework
- Corporate Rollout Planning
- Adoption Strategies
- Mentoring
License sales and renewals
Order or renew your Atlassian license through us and enjoy the following value-adding services- Option of payment in Singapore (SGD) or US (USD) dollar
- Term Payment
- Free subscription to Akeles Updates - our newsletter exclusive to our clients
- Automated reminders for your license renewals
- Complimentary tickets for our workshops
On Premise Installation/Setup
For groups that prefer to have the system reside behind their own firewall- Hardware Sizing
- System Installation and SSL
- Server Hardening & Performance Tuning
- Active Directory/LDAP Configuration
- Single Sign-On (SSO)
- Business Intelligence (BI)
- Data Migration
Managed Hosting
For groups that prefer hosted or cloud-based solutions with no infrastructure cost- Atlassian OnDemand - basic hosting services provided by Atlassian starting from $10 per month
- OnDemand Plus - allows all the flexibility just like an on-premise deployment
User Training
Everyone is different, that’s why we support various training modes:- Online Training
- Interactive online learning via Atlassian University
- Atlassian Instructor-Led Webinars
- Face-to-face Training
- Classroom Seminars
- Hands-on workshops
Enterprise Support
Support packages can be tailored to meet your business needs Akeles offers enterprise support packages which are tailored to meet your business needs.- Email and Phone
- Impact Analysis and Version Upgrade
- On-site Maintenance Visits
- Advisory services
- Access to Akeles Knowledge Base
- Preferential rates for ad hoc services
Custom Development
Need a special feature for your Confluence/JIRA? Our in-depth knowledge of the underlying APIs enable us to extend them easily- Bespoke Plugin Development
- Integration with 3rd party systems
- Customization
- Design Theming