Akeles Consulting

Achieving Knowledge Excellence in Learning Enterprises

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collaboration_enterprise_wiki_software_md   Confluence, the world's most popular enterprise wiki. Using Web 2.0, it enables teams to collaborate and share information and rich media content (social bookmarks, videos, slides, web widgets, etc) easily.
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Key uses
Intranet / Team Collaboration / Document Repository

 Business Dashboards / Web publishing
 
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JIRA lets you prioritise, assign, track, report and audit "issues", whatever they may be — from software bugs to change requests and project tasks to help-desk tickets. An extensible platform that can be customised to match to your business processes.
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Key uses
Project Management / Customer Service Helpdesk / Software Development

 Custom Workflows / Reports & Analysis
 
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Online demo sites: Confluence and JIRA
Introduction To Confluence
Introduction To Jira