ServicesOur range of services are designed to help customers who wants to leverage on social media tools on the web (wikis, blogs, etc). These tools has been very successful in facilitating the collaboration and exchange of knowledge (e.g. Wikipedia). These tools can:
- improve communication and information exchange between their customers, stakeholders, business partners, suppliers, workers and management
- enable better organization, harvesting and retention of their business knowledge and intellectual capital,
- promote innovation by enabling experts from different areas to synthesize new ways of doing things.
- supplement staff and user training and also facilitate learning on the job
Adopted correctly, these tools can help to achieve operation and knowledge excellence for the organization. We seek to help you adopt these tools by providing an end-to-end solution for you. From understanding your needs, desigining and implementing solutions to meet your needs, engaging users to adopt and participate in the solutions, and continual support for the solutions, we firmly believe in the criticality of People, Process, Tools (PPT).
We provide an end-to-end solution delivery encompassing but not limited to the following:
We tailor our services to meet the needs of each customer, as we know that no two companies have exactly the same needs.At the moment, Akeles is leveraging on 2 popular products: Atlassian's Jira and Confluence.
We practise what we preach in the daily operation and running of the company. We use Confluence in knowledge harvesting and sharing, and Jira in registering and tracking of all issues from customers ensure proper follow-up and closure.
